Unable To Login: Authentication Failed Error
(Doc ID 1982494.1)
Last updated on NOVEMBER 15, 2017
Applies to:Oracle Communications Messaging Server - Version 6.0.0 and later
Oracle Communications Delegated Administrator - Version 6.3 and later
Information in this document applies to any platform.
New hosted domain added to LDAP configuration.
Admin user was added to the new domain.
IMAP login to a new domain fails with Error: Authentication Failed
SMTP login to the new domain fails with Error: 5.7.8 bad username or password (Authentication Failed)
A new domain was added to the LDAP configuration. This included a sunPreferredDomain attribute value that matched a pre-existing domain in the configuration.
To view full details, sign in with your My Oracle Support account.
Don't have a My Oracle Support account? Click to get started!