LAST_STATUS_T, LASTSTAT_CMNT Are Set Even Though Service Closure Is Scheduled With A Future Date (Doc ID 1982604.1)

Last updated on MARCH 16, 2015

Applies to:

Oracle Communications Billing and Revenue Management - Version 7.5.0.0.0 to 7.5.0.0.0 [Release 7.5.0]
Information in this document applies to any platform.

Symptoms

On BRM 7.5 PS6.

when creating a schedule object for closure of an account the LAST_STATUS and LASTSTAT_CMNT get populated in this case.

Steps:

Change the service status to closed with a future date using customer center.

Current date: 8-DEC-2014, service closure date selected: 8-JAN-2015 (see Flist from cm logs below)

Observation
1. Schedule is created correctly
2. LAST_STATUS_T and LASTSTAT_CMNT are being set even though the service status is not changing right now (will change on the future date)

Why is (2) happening?

Cause

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