EJournals Are Getting Stuck in the Queue Folder Even When the Server Is Running (Doc ID 1982725.1)

Last updated on AUGUST 17, 2016

Applies to:

Oracle Retail Point-of-Service - Version 13.3.3 and later
Information in this document applies to any platform.

Symptoms

In Oracle Retail Point of Service (ORPOS), EJournals are intermittently getting stuck in the queue folder even when the server is running.  ORPOS performance becomes very slow, forcing us to manually remove the queue files.  Those are missing from journal tables.

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms