RF Alert Appears Blank (Without Text) When Marking Container as 'Trouble F9' During Receiving (Doc ID 1982952.1)

Last updated on AUGUST 17, 2016

Applies to:

Oracle Retail Warehouse Management System - Version 13.2.6 to 13.2.6 [Release 13.2]
Information in this document applies to any platform.

Symptoms

In Oracle Retail Warehouse Management System (RWMS)13.2.x, during receiving, when marking a container as 'Trouble':
When pressing F9=Trouble, the following RF screen contains no text.  It contains only the two buttons Yes|No.


Steps to Reproduce:

  1. Create a purchase order (PO) for a common article.  Qty is at least 3 boxes.
  2. Create Advanced Shipment Notice (ASN) and appointment for the PO indicated above. 
  3. Perform reception of the indicated appointment:
    a. Receive 10 boxes in first CID, 9 boxes in second CID, 1 box in third CID
    b. Mark third CID as Damage
    c. Close appointment

 

Cause

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