'[1045] Maximum Number of Users Already Exist' Error When Creating New User

(Doc ID 1984092.1)

Last updated on FEBRUARY 08, 2017

Applies to:

Oracle Financial Services Analytical Applications Infrastructure - Version 7.3 and later
Information in this document applies to any platform.
Oracle Financial Services Analytical Applications Infrastructure (OFSAAI)
Oracle Financial Services Analytical Applications (OFSAA)

Symptoms

When attempting to create a new user, received the following error message:

ERROR:
[1045] Maximum Number of users already exist. You cannot create another user
or
[11200] Failed adding new user



SMSService.log shows:
[SMSSERVICEPROVIDER]Adding a user
[SMSUSERHANDLER]Exception java.lang.StringIndexOutOfBoundsException: String index out of range: 10
at java.lang.String.substring(String.java:1088)
at com.iflex.fic.ficserver.services.sms.cssms.util.Padding.deleteLeftPadding(Padding.java:114)


STEPS:
1. Login as sysadmin and try to create new users in security management.
2.While creating New Users after creating certain numbers users the above message is appearing on the screen.

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms