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Multiple Sender Identities (Doc ID 1985142.1)

Last updated on MARCH 12, 2021

Applies to:

Oracle Communications Convergence - Version 2.0 and later
Information in this document applies to any platform.


Does Convergence have a "multiple sender identities" feature, where from one user's single mailbox account, they could choose to identify themselves as other identities (with a unique From: email address, name, signature, etc) each time they send an email by selecting from a drop-down list? For example, a user may not want to deal with multiple separate accounts and has mail from webmaster@ and info@ routed to their single account. When they respond to messages addressed to those addresses, they would want to appear to be from distinct mail accounts.


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