RP UI Shows A Triangle Exclamation Mark Without Any Message (Doc ID 1986630.1)

Last updated on JUNE 29, 2017

Applies to:

Oracle Rapid Planning - Version 12.2.5 and later
Information in this document applies to any platform.

Symptoms

On : 12.2.4 version, Graphical UI Layer

ACTUAL BEHAVIOR
---------------
RP UI shows a triangle exclamation mark without any message.

RP UI will show a triangle exclamation mark when user leave the screen for a while without making any operation.
This looks a time out but when RP gets timeout, it will show a message saying time out. However, this case, we are not sure how we avoid showing this exclamation mark.


EXPECTED BEHAVIOR
-----------------------
Please tell us the reason of having this exclamation mark icon and the way avoid getting this.


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Navigate to Responsibility > Supply Chain Simulation Planner.
2. Run a RP plan
3. See the above.
4. This issue happen when leaving the system for a while without making any operation.



Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms