My Oracle Support Banner

Unreserved User Balance Of A Negative Balance Always Set To 0 (Doc ID 1986783.1)

Last updated on MAY 25, 2018

Applies to:

Oracle Communications Network Charging and Control - Version 5.0.2 and later
Information in this document applies to any platform.

Symptoms

The problem is that SystemCurrencyTotalUnreserved(SCTU) and UserCurrencyTotalUnreserved(UCTU) fields are populated with 0 in response of "WI Req" for a wallet which has no ongoing reservations, and his balance for that balance type is not zero.

It happens with NCC 5.0.2.0 for a subscriber with negative balance.

It is expected that SCTU and UCTU to be equal to the total balance if no reservations are ongoing.

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.