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RPAS Fusion Client: Intermittent Connection Error "ServerDetatchedException" Displayed in rpas_fc.log (Doc ID 1987438.1)

Last updated on FEBRUARY 02, 2018

Applies to:

Oracle Retail Predictive Application Server - Version 14.0.1 and later
Information in this document applies to any platform.

Symptoms

Intermittent error "Unable to connect to RPAS Server" occurs and users are forced to close their browser and restart.  The Retail Predictive Application Server (RPAS) Fusion Client (FC) log (rpas_fc.log) displays the following error:

ERROR - oracle.rgbu.ard.AtlantisException: com.retek.mdap.comm.SerializerException: unregistered typename: ServerDetachedException
oracle.rgbu.ard.AtlantisException: com.retek.mdap.comm.SerializerException: unregistered typename: ServerDetachedException

Changes

 

Cause

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