Contractor setup fails with APPCRASH setup.exe_Primavera Contractor (Doc ID 1987864.1)

Last updated on JULY 06, 2017

Applies to:

Primavera Contractor - Version 6.1 and later
Information in this document applies to any platform.

Symptoms

Primavera contractor installation fails with the following error stack when attempting to install while logged into the machine as a domain administrator:

Problem signature:
  Problem Event Name: APPCRASH
  Application Name: setup.exe_Primavera Contractor
  Application Version: 12.0.0.49974
  Application Timestamp: 4475d17c
  Fault Module Name: StackHash_2264
  Fault Module Version: 0.0.0.0
  Fault Module Timestamp: 00000000
  Exception Code: c0000005
  Exception Offset: 03a6b530
  OS Version: 6.1.7601.2.1.0.16.7
  Locale ID: 1033
  Additional Information 1: 2264
  Additional Information 2: 2264db07e74365624c50317d7b856ae9
  Additional Information 3: 875f
  Additional Information 4: 875fa2ef9d2bdca96466e8af55d1ae6e

Cause

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