C2BO - OOZOPVOERENPOLIS - RETURNS 'ALG-00569' IN TABLE RBH_EIGEN_REKENINGEN (Doc ID 1988569.1)

Last updated on MARCH 08, 2017

Applies to:

Oracle Health Insurance Claims Management - Version 10.14.1.6 and later
Information in this document applies to any platform.

Symptoms

On : 10.14.1.6 version, Usage

When attempting to create a new policy using C2BO, the following error occurs.

ERROR
-----------------------
 
  20000
   Fout.ALG-00569: Record met identificatie NL37INGB0002816719, 2498089700, 21, , niet gevonden in tabel RBH_EIGEN_REKENINGEN.
 


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Execute the Request.
2. Review xml response.


BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Successful in v10.14.1.4.72
Fails in v10.14.1.6.22.

Changes

 Delivered in
============
10.14.1.7.8
10.14.2.2.15

or backport 10.14.1.6.28

Cause

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