Error: "Unknown Error, Please Contact Your System Administrator" When Adding Documents in P6 Web Using Sharepoint As Content Repository

(Doc ID 1989353.1)

Last updated on JUNE 29, 2016

Applies to:

Primavera P6 Enterprise Project Portfolio Management - Version 8.2.2.0 and later
Information in this document applies to any platform.

Symptoms

On : 8.2.2.0 version, P6 Web Application

When attempting to add a document to a project, the following error occurs.

ERROR
-----------------------
Unknown error, please contact your System Administrator.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Login to P6 web access, click on Project.
2. Click Documents tab . (Next to Workspace)
3. Select the Project
4. Add Document
5. Select Path
6. Click OK -- Observe the error message

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot add project documents.

Cause

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