VWS Does Sometimes not Responds to Wallet Information Request (Doc ID 1989385.1)

Last updated on OCTOBER 18, 2016

Applies to:

Oracle Communications Network Charging and Control - Version 4.4.1 and later
Information in this document applies to any platform.

Symptoms

On OCNCC 4.4.1.5, it appears that in some cases the Voucher and Wallet Server (VWS) does not respond to Wallet Information Request (WIR), this is seen as a time out from the beClient perspective.

Error on the SLC :

BeClient: [ID 675952 user.error] BeClient(5913)   ERROR: In last 10 seconds 1 message sent to primary BE 1 timed out.

 

Cause

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