Unable To Access Business Modeler From Collaborator Workbench Error:PrivilegedActionException (Doc ID 1989580.1)

Last updated on MARCH 08, 2017

Applies to:

Oracle Demantra Demand Management - Version 12.2.3 and later
Information in this document applies to any platform.

Symptoms

User is unable to access Business modeler from Collaborator Workbench

When user goes to Collaborator Workbench--> Tools--Business Modeler

Ge get the following message

Application could not be run!
Error:PrivilegedActionException

The Install logs shows



ChooseBundledVMs: Unable to locate the VMPack Directory
Loading externalized properties
RepositoryManager: Trying fallback repository location...
Action: exception while executing: com.zerog.ia.installer.GhostDirectory -- Oracle Demantra Spectrum
java.lang.Exception: Failed to create directory: C:\Program Files\Oracle Demantra Spectrum
at com.zerog.ia.installer.GhostDirectory.installSelf(DashoA10*..)
at com.zerog.ia.installer.InstallablePiece.install(DashoA10*..)
at com.zerog.ia.installer.GhostDirectory.install(DashoA10*..)
at com.zerog.ia.installer.InstallablePiece.install(DashoA10*..)
at com.zerog.ia.installer.Installer.install(DashoA10*..)
at com.zerog.ia.installer.LifeCycleManager.b(DashoA10*..)
at com.zerog.ia.installer.LifeCycleManager.a(DashoA10*..)
at com.zerog.ia.installer.Main.main(DashoA10*..)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(Unknown Source)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source)
at java.lang.reflect.Method.invoke(Unknown Source)
at com.zerog.lax.LAX.launch(DashoA10*..)
at com.zerog.lax.LAX.main(DashoA10*..)
System's temporary directory = C:\Users\jaddanki\AppData\Local\Temp
Retrying Installables deferred in pass 0
Deferral retries done because:
There were no deferrals in the last pass.
RepositoryManager: repository successfully written to stable storage
SHUTDOWN REQUESTED
(X) commiting registry

REGISTRY ALREADY STORED!

(X) shutting down service manager
(X) cleaning up temporary directories
Exiting with exit code: 1
cleanUp()
calling cleanUpWin32()

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms