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Secure PI Ports/Processes Fail to Start (Doc ID 1989701.1)

Last updated on SEPTEMBER 12, 2018

Applies to:

Oracle Communications Network Charging and Control - Version 5.0.2 to 5.0.2 [Release 5.0]
Oracle Solaris on SPARC (64-bit)

Symptoms

In Oracle Network Charging and Control (NCC) 5.0.2 only, when trying to use secure Provisioning Interface (PI) ports, the PIprocesses which service those secure ports fail to start and the following alarms are logged to PImanager.log:

Mar 10 12:33:51.291515 PIprocess:4001(6405) ERROR: Unable to create SSL context
Mar 10 12:33:51.291804 PIprocess:4001(6405) CRITICAL: Problems initialising SSL - cannot continue
Mar 10 12:33:55.101923 PImanager(4123) CRITICAL: PIprocess for port 4001 is dead

The PImanager detects the PIprocess is dead and tries to restart it resulting in the aforementioned errors being logged continuously.

Changes

Configuration of secure PI ports.

Cause

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