Unable To Approve a Clearance When Item/Location Was on a Customer Segment Promotion That Ended the Previous Day
(Doc ID 1989868.1)
Last updated on JUNE 27, 2020
Applies to:Oracle Retail Price Management - Version 13.2.4 to 13.2.9 [Release 13.2]
Information in this document applies to any platform.
In Oracle Retail Price Management (RPM), user are unable to approve a clearance when the item/location is on a customer segment promotion, even if the clearance starts after the promotion end date. This is not a problem when the promotion is not linked to a customer type.
Steps to Reproduce:
- Create a customer segment simple promotion component for a parent item/zone and approve it.
- Create a clearance for the same parent/zone and set the effective date to promotion end date + 1.
- Approve the clearance.
- Note that the clearance stays in worksheet status.
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