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Mail To: Links with Quoted Characters Do Not Work (Doc ID 1990146.1)

Last updated on MARCH 12, 2019

Applies to:

Oracle Communications Convergence - Version 3.0 and later
Information in this document applies to any platform.

Symptoms

Convergence 3.0.0.1.0

The mailto: link with embedded body does not function as expected. The escape characters are not getting translated correctly when using the mailto: link.

In this case clicking the mailto: link opens the compose window, but the subject and body of the pre-composed message were not correct because of the improper decoding of escaped characters in portions of the mailto: link.

Cause

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In this Document
Symptoms
Cause
Solution
References


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