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Web Client Connection Fails With NullPointerException Frequently When WebLogic Is Started by Development Mode (Doc ID 1990185.1)

Last updated on MARCH 19, 2015

Applies to:

Oracle Agile PLM Framework - Version 9.3.3.0 and later
Information in this document applies to any platform.

Symptoms

Web Client connection fails frequently with below error

Error

Application Error
This feature did not perform as expected. Please contact your Agile Administrator.

or

Error 500 -- Internal Server Error
java.lang.NullPointerException
at com.agile.ui.pcm.common.ObjectUtils.getCoBrandingImage(ObjectUtils.java:6244)
at jsp_servlet._default.__login_45_cms._jspService(__login_45_cms.java:886)
at weblogic.servlet.jsp.JspBase.service(JspBase.java:34)
at weblogic.servlet.internal.StubSecurityHelper$ServletServiceAction.run(StubSecurityHelper.java:242)
at weblogic.servlet.internal.StubSecurityHelper$ServletServiceAction.run(StubSecurityHelper.java:216)
at weblogic.servlet.internal.StubSecurityHelper.invokeServlet(StubSecurityHelper.java:132)
at weblogic.servlet.internal.ServletStubImpl.execute(ServletStubImpl.java:338)
at weblogic.servlet.internal.TailFilter.doFilter(TailFilter.java:25)
at weblogic.servlet.internal.FilterChainImpl.doFilter(FilterChainImpl.java:74)
at com.agile.ui.pcm.common.filter.WebSecurityFilter.doFilter(WebSecurityFilter.java:166)
at weblogic.servlet.internal.FilterChainImpl.doFilter(FilterChainImpl.java:74)


What is Working
Java Client connection succeeds

Steps
1. Login to Web Client
2. The following error is shown:
Application Error
This feature did not perform as expected. Please contact your Agile Administrator.
3. From the second time on, even the access to Web Client login page fails with internal server error.   
Error 500 -- Internal Server Error
...



Changes

startAgile script was modified to run WebLogic in development mode

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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