My Oracle Support Banner

M1-MaintainActivitiesByHost Estimated Duration Defaults To '0' Or Fails When Not Set (Doc ID 1990463.1)

Last updated on MARCH 17, 2015

Applies to:

Oracle Real-Time Scheduler - Version 2.2.0 to 2.2.0.1.3 [Release 2.2]
Oracle Utilities Mobile Workforce Management - Version 2.2.0 to 2.2.0.1.3 [Release 2.2]
Information in this document applies to any platform.

Symptoms

We are calling the Book Slot service (M1-MaintainActivitiesByHost) to reserve a slot. When an estimated duration is not sent with the request the value is being sent to the server as '0' and is failing at MWM/ORS with the below error:


When testing, the service is successful if the estimatedDuration tag is not included at all.

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.