M1-MaintainActivitiesByHost Estimated Duration Defaults To '0' Or Fails When Not Set (Doc ID 1990463.1)

Last updated on MARCH 17, 2015

Applies to:

Oracle Real-Time Scheduler - Version 2.2.0 to 2.2.0.1.3 [Release 2.2]
Oracle Utilities Mobile Workforce Management - Version 2.2.0 to 2.2.0.1.3 [Release 2.2]
Information in this document applies to any platform.

Symptoms

We are calling the Book Slot service (M1-MaintainActivitiesByHost) to reserve a slot. When an estimated duration is not sent with the request the value is being sent to the server as '0' and is failing at MWM/ORS with the below error:


When testing, the service is successful if the estimatedDuration tag is not included at all.

Cause

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