Using AutoVue Integration - VueLink deployment - Results in WebLogic eSeries-01 Server Crash - Detecting Deadlocks (Doc ID 1990797.1)

Last updated on JULY 11, 2016

Applies to:

Oracle Agile Engineering Data Management - Version 6.1.2.2 to 6.1.3.0 [Release 6.1.0]
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
--------------------------
On Agile e6.1.2.2 -- HF23 / HF 27 --

Viewing files with the AutoVue integration not possible due to crashing eSeries-01 server on installation domain containing VueLink deployment
WebLogic Server - eSeries-01 installation domain log "eSeries-01.log" showing error:


DEADLOCK DETECTED:
==================

[deadlocked thread] [ACTIVE] ExecuteThread: '4' for queue: 'weblogic.kernel.Default (self-tuning)':
--------------------------------------------------------------------------------------------------
Thread '[ACTIVE] ExecuteThread: '4' for queue: 'weblogic.kernel.Default (self-tuning)'' is waiting to acquire lock 'java.util.Hashtable@828bbf' that is held by thread 'Thread-8196 - IpcServerRunnable'

Stack trace:
------------
java.util.Hashtable.containsKey(Hashtable.java:318)
com.agile.autovue.vuelink.plm.AgileVuelinkContext.isContains(AgileVuelinkContext.java:256)
com.agile.autovue.vuelink.plm.AgileVuelinkContext.searchSession(AgileVuelinkContext.java:161)
#### <> <> <>


STEPS:
---------------------
Start installation domain eSeries-01 server
Unknown amount of users view files with the Java Client AutoVue Integrations
Error occurs sporadically

BUSINESS IMPACT
-------------------------
AutoVue Integration unavailable - Viewing not possible
eSeries-01 server must be restarted - this will affect all installation domain deployments

Cause

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