My Oracle Support Banner

When Using Combination Fields, the Option Text Is Not Updating Correctly (Doc ID 1990853.1)

Last updated on JULY 29, 2019

Applies to:

Oracle Insurance Policy Administration J2EE - Version 9.6.1.0 and later
Information in this document applies to any platform.

Symptoms


Users report the option text for reversal type on the entry tab of an activity is displaying the incorrect value.

The issue can be reproduced at will with the following steps:
1. Process an activity which contains a combination field - select an option in the combination field other than the default.
2. Query the database to confirm the OptionText will display the value of the default value rather than the value selected.

The issue has the following business impact:
Due to this issue, the entry tab is showing an incorrect value, it also does not match what is displayed in the Summary tab.

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.