A Rerating Job Getting Created During Subscription Transfer (Doc ID 1991097.1)

Last updated on FEBRUARY 28, 2019

Applies to:

Symptoms

On :  7.5.0.6.0 version, Rerating/Rebilling

The user is getting below error message while running rerating after transfer the subscription:

The issue can be reproduced at will with the following steps:
1. On Feb 7th, create a subscriber on bill cycle 8 with the "Data - Mobile internet 1GB" plan (a subscription-level balance monitor and a rerating job are automatically created through customization)
2. On Feb 7th, run pin_monitor_balance
3. On Feb 7th, run rerating
4. On Feb 8th, bill the subscriber
5. On Feb 8th, run pin_monitor_balance
6. On Feb 8th, perform some data usage consuming the non-currency data resource granted by the "Data - Mobile internet 1GB" plan
7. On Feb 8th, perform some data usage depleting the non-currency data resource granted by the "Data - Mobile internet 1GB" plan
8. On Feb 8th, run pin_monitor_balance
9. On Feb14th, create a customer account and run rerating
10. On Feb 23rd, transfer the subscription created at step 1 to the customer account created at step 9
11. On Feb 23rd, run pin_monitor_balance
12. On Feb 23rd, run rerating, we get above error

At step 10, when transferring the subscription from account with POID 13768725961 created at step 1 to the account with POID 13768725327 created at step 9, the OOB subscription transfer code creates a rerating job for the source account with POID 13768725961 with a process start date on Feb 7th.

A customization has been implemented in order to create a rerating job on the source account with a process start date on the last billing day (Feb 8th in this scenario) during a subscription transfer. However, because the OOB subscription transfer already creates a rerating job with an earlier process start date, the customization does not create a new rerating job.


Actual Result:
OOB subscription transfer code is create a rerating job.

Expected Resutl:
OOB subscription transfer code should not create a rerating job.

Changes

Cause

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.