Franking Bank Details Not Printed on the Check (Doc ID 1991146.1)

Last updated on JULY 10, 2017

Applies to:

Oracle Retail Point-of-Service - Version 14.0 and later
Information in this document applies to any platform.

Symptoms

In Oracle Retail Point of Service (ORPOS), Check franking bank details are not getting printed on the check.

Steps to Reproduce:

  1. Log in to POS.
  2. Ring an item (e.g.,1234).
  3. Select Tender as check.
  4. Complete the transaction.  POS prompts for check franking.
  5. Insert the check and remove.
  6. Verify the details are not printed on check:
10/22/14                 12:07 PM
Trans.: 0130         Store: 04241
Reg.: 129               Till: 129
Cashier: 0               Sales: 0

  
It is expected that the following info should be printed:


10/22/14                 12:07 PM
Trans.: 0130         Store: 04241
Reg.: 129               Till: 129
Cashier: 0               Sales: 0

Made Up Bank                    
Account: 1234567890            
For Deposit Only                
Auth.: AUTH 4323221 (A)     10.25
ID Type: Driver's License      
ID State/Province: AZ

Changes

 

Cause

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