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Franking Bank Details Not Printed on the Check (Doc ID 1991146.1)

Last updated on FEBRUARY 21, 2019

Applies to:

Oracle Retail Point-of-Service - Version 14.0 and later
Information in this document applies to any platform.

Symptoms

In Oracle Retail Point of Service (ORPOS), Check franking bank details are not getting printed on the check.

Steps to Reproduce:

  1. Log in to POS.
  2. Ring an item.
  3. Select Tender as check.
  4. Complete the transaction.  POS prompts for check franking.
  5. Insert the check and remove.
  6. Verify the details are not printed on check:
10/22/14                               12:07 PM
Trans.: <Transaction ID>         Store: <Store ID>
Reg.: <Register ID>               Till: <Till ID>
Cashier: <Cashier ID>              Sales: <Sales ID>

  
It is expected that the following info should be printed:


10/22/14                               12:07 PM
Trans.: <Transaction ID>         Store: <Store ID>
Reg.: <Register ID>               Till: <Till ID>
Cashier: <Cashier ID>              Sales: <Sales ID>

Made Up Bank                    
Account: <Account ID>
For Deposit Only                
Auth.: <Authorization no.>     10.25
ID Type: Driver's License      
ID State/Province: <State>

Changes

 

Cause

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