Comprehensive Rerating Fails While Allocating Rerating Adjustments
(Doc ID 1991158.1)
Last updated on JANUARY 14, 2025
Applies to:
Oracle Communications Billing and Revenue Management - Version 7.5.0.0.0 to 7.5.0.0.0 [Release 7.5.0]Information in this document applies to any platform.
Symptoms
On : 7.5.0.6.0 version, Rerating/Rebilling
ISSUE:
Comprehensive rerating is failing when allocating rerating adjustments
On running pin_rerate, to rerate all real-time and batch rated events of a subscriber account from the beginning of bill-cycle whenever a rate plan change occurs on the account, rerating fails in some cases.
Note: AllocateReratingAdjustments business parameter has been enabled in order to automatically allocate rerating adjustments.
ERROR:
E Wed Jul 01 10:04:00 2015 <HOSTNAME> cm:28081 pcm.c(58):820
1:slc02gmr:pin_rerate:28079:1:96:1424151330:11
Op (PCM_OP_READ_FLDS) send failed in pcm_op
errno=PIN_ERR_NULL_PTR:39>
time(sec:usec)=0:0>
STEPS TO REPRODUCE:
1. Jun1 - Created a plan with two services service/ip - deal 1 - with a product with CF with only non-currency impacts, service/email- Deal 2 - with product with CF with currency and non-currency impacts.
2. Jun1 - Created an account with this plan
3. Jul1 - Run billing
4. Change the rate to include Currency impact in service/ip and restart cm
5. Rerate from the beginning of the account creation time and this leads to error.
pin_rerate -a 647665 -t 06/01/2015
Changes
Cause
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In this Document
Symptoms |
Changes |
Cause |
Solution |
References |