My Oracle Support Banner

SOStatusCre Message is Failing in SOStatusToSOStatusConsumerDirect TAFR with Error: CONSUMER_DIRECT Is Not Found in Routing Info (Doc ID 1992064.1)

Last updated on AUGUST 16, 2022

Applies to:

Oracle Retail Integration Bus - Version 14.0.1 and later
Oracle Retail Store Inventory Management - Version 14.0.1 and later
Information in this document applies to any platform.

Symptoms

After creating a store to store transfer, the Stock Order Status Create (SOStatusCre) outbound message fails in the Retail Integration Bus (RIB) SOStatusToSOStatusConsumerDirect TAFR due to the following error; "CONSUMER_DIRECT is not found in Routing Info".


Steps To Recreate:

  1. Create a store to store transfer in SIM From <Store 1> to <Store 2>.
  2. Dispatch from the sending store <Store 1>.
  3. Receive from the receiving store <Store 2>. Check in TAFR Log for the above mentioned error.

Changes

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.