Simulation Engine Fails With Segmentation Fault. (Doc ID 1992397.1)

Last updated on JUNE 26, 2017

Applies to:

Oracle Demantra Predictive Trade Planning - Version 7.3.1.5 and later
Information in this document applies to any platform.

Symptoms


Customer is on Demantra 7.3.1.5. and using 64 bit engine

The simulation engine fails with Segmentation Fault at times. This issue happens once in three times.  The error is happening only at the end of the engine run. The error looks like –
15:32:38:344 ERROR Segmentation fault
15:32:38:344 ERROR Engine.exe() [0x4ef704]
15:32:38:345 ERROR Engine.exe(_Z17PrintStackAndExiti+0x140) [0x4ef9cc]
15:32:38:345 ERROR /export/demp007/jrockit/jre/lib/amd64/jrockit/libjvm.so(+0x5d8c6) [0x7f5caacfb8c6]
15:32:38:345 ERROR /export/demp007/jrockit/jre/lib/amd64/jrockit/libjvm.so(+0x23fbef) [0x7f5caaeddbef]
15:32:38:345 ERROR /lib64/libpthread.so.0() [0x324fa0f710]
15:32:38:345 ERROR Engine.exe() [0x500a45]
15:32:38:345 ERROR Engine.exe() [0x4f085e]
15:32:38:345 ERROR Engine.exe() [0x50b26e]
15:32:38:345 ERROR Engine.exe() [0x4ff516]
15:32:38:345 ERROR Engine.exe() [0x4f25f7]
15:32:38:345 ERROR Engine.exe() [0x4f2d45]
15:32:38:345 ERROR Engine.exe() [0x4f05ab]
15:32:38:345 ERROR /lib64/libc.so.6(__libc_start_main+0xfd) [0x324f61ed1d]
15:32:38:345 ERROR Engine.exe() [0x4202c9]



The issue does not happen with batch engine and only with simulation
Customer was asked to apply the 64 bit engine 7315 patch 20415508
But that did not help resolve the issue

Cause

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