Many tcp_smtp_server Processes Hanging (Doc ID 1992423.1)

Last updated on JUNE 29, 2017

Applies to:

Oracle Communications Messaging Server - Version 7.0.4 and later
Information in this document applies to any platform.

Symptoms

Seeing the following symptoms:

Many tcp_smtp_server processes hanging, oldest ones are from 4+ days ago:

And customer's monitoring scripts alarming because of the number of connections in CLOSE_WAIT state.

Tried restarting the dispatcher process but the previous tcp_smtp_server processes remain.

Cause

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