RWMS Allows for Cycle Count of a Container in 'Supplier Return' Status

(Doc ID 1992495.1)

Last updated on SEPTEMBER 07, 2017

Applies to:

Oracle Retail Warehouse Management System - Version 13.2 to 13.2.8 [Release 13.2]
Oracle Retail Warehouse Management System - Version 14.1 to 14.1.3 [Release 14.1]
Information in this document applies to any platform.


System allows performing of a cycle count to a container that is in Return To Vendor (RTV) status.

Steps to Reproduce:

  1. Create a container and putaway to a storage location.
  2. Apply trouble code on the container. Container status is 'T'.
  3. Link the container on the 'Return to Vendor' screen and confirm the return.
  4. The system creates an RTV adjustment and deducts the quantity of the container from stock.
  5. Note that container status is now 'R'.
  6. Cycle count the reserve location and count the container.
  7. Note that there is an incorrect inventory adjustment to upload created.




Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms