Browse Button In The Import Wizard Is Shown In Japanese Even the User's Preference Language is Set to English (Doc ID 1992978.1)

Last updated on DECEMBER 24, 2015

Applies to:

Oracle Agile PLM Framework - Version 9.3.3.0 and later
Information in this document applies to any platform.

Symptoms

Actual Behavior
On the client with Japanese OS, even the user's preference language is set to English in Web Client, Browse button in the Import wizard is shown in Japanese.

Expected Behavior
Browse button in the Import wizard to show in English when Logged into Web Client with English language user.

Steps
The issue can be reproduced at will with the following steps:
1. On the client PC with Japanese Windows OS installed, login to Web Client
2. Goto My Settings > Preferences, and make sure Format Preferences | Language is set to 'English'
3. Goto Tools and Settings > Import
4. See 'Browse' button shown in Japanese

Facts
Issue does not happen with Chrome.
Issue is still reproducible with Internet Explorer and Firefox even after changing the browser language to English by following steps:

[Internet Explorer]
a. Open Tools | Internet options
b. Click on 'Languages ...' button
c. Set to English. Delete other NLS language other then english.
d. Now move it up to the first position and click ok to save the changes.

[Fire Fox]
a. Menu | Preferences
b. On the Content tab, click on 'Choose ...' in the Languages section
c. Set to English. Delete other NLS language other then english.
d. Now move it up to the first position and click ok to save the changes.

Cause

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