ZRG4031S: PREMIUM CALCULATED TWICE (Doc ID 1993195.1)

Last updated on MARCH 08, 2017

Applies to:

Oracle Health Insurance Policy Administration - Version 10.14.1.6 and later
Information in this document applies to any platform.

Symptoms

On acceptance: 10.14.1.6 version, Configuration (Policy)

When attempting to run ZRG4031S,
the following error occurs.

ERROR
-----------------------
The premium for February 2015 is charged twice.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Install 10.14.1.4.85
2. Run ZRG4031S

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, customers are confronted with incorrect charges.

Cause

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