My Oracle Support Banner

PIN_ERR_CREDIT_LIMIT_EXCEEDED Error When RatePlan Include Multiple Currencies (Doc ID 1994214.1)

Last updated on JUNE 05, 2018

Applies to:

Oracle Communications Billing and Revenue Management - Version to [Release 7.5.0]
Information in this document applies to any platform.


When product rate plan include multiple currencies (e.g: USD,EUR,AUD) ,deal purchase fails with 'PIN_ERR_CREDIT_LIMIT_EXCEEDED' error.

Error snippet:

    fm_rate_process_pipeline_event.c:1550 1::UnknownProgramName:0:AWT-EventQueue-0:7:14262781663715:1426278166:6
    Credit limit failed
    <field num=0:0,0 recid=0 reserved=0 reserved2=0 time(sec:usec)=0:0>
    <facility=0 msg_id=0 version=0>

 Note:This issue doesn't happen if product rate plan has only one currency.


To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.