ClassNotFoundException Starting File Manager Apache Tomcat Service (Doc ID 1994323.1)

Last updated on AUGUST 21, 2016

Applies to:

Oracle Agile Product Collaboration - Version 9.3.3.0 and later
Information in this document applies to any platform.

Symptoms

On : 9.3.3.0 version, Folders, Files & Attachments

Starting the File Manager Apache Tomcat process does not start with the following error getting logged


ERROR
-----------------------
Could not load Logmanager "org.apache.juli.ClassLoaderLogManager"
java.lang.ClassNotFoundException: org.apache.juli.ClassLoaderLogManager
at java.net.URLClassLoader$1.run(URLClassLoader.java:366)
at java.net.URLClassLoader$1.run(URLClassLoader.java:355)
at java.security.AccessController.doPrivileged(Native Method)
at java.net.URLClassLoader.findClass(URLClassLoader.java:354)
at java.lang.ClassLoader.loadClass(ClassLoader.java:423)
at sun.misc.Launcher$AppClassLoader.loadClass(Launcher.java:308)
at java.lang.ClassLoader.loadClass(ClassLoader.java:356)
at java.util.logging.LogManager$1.run(LogManager.java:185)
at java.security.AccessController.doPrivileged(Native Method)
at java.util.logging.LogManager.(LogManager.java:175)
at java.util.logging.Logger.getLogger(Logger.java:327)
at com.sun.jmx.remote.util.ClassLogger.(ClassLogger.java:55)
at sun.management.jmxremote.ConnectorBootstrap.(ConnectorBootstrap.java:823)
at sun.management.Agent.startAgent(Agent.java:244)
at sun.management.Agent.startAgent(Agent.java:369)
Can't load log handler "1catalina.org.apache.juli.FileHandler"
java.lang.ClassNotFoundException: 1catalina.org.apache.juli.FileHandler
java.lang.ClassNotFoundException: 1catalina.org.apache.juli.FileHandler
at java.net.URLClassLoader$1.run(URLClassLoader.java:366)
at java.net.URLClassLoader$1.run(URLClassLoader.java:355)


STEPS
-----------------------
1. Start File Manager
2. See error in tomcat log and File Manager fails to startup



Cause

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