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What to Look For When Mail is Not Delivered (Doc ID 1994520.1)

Last updated on DECEMBER 28, 2017

Applies to:

Oracle Communications Messaging Server - Version 5.0.0 and later
Information in this document applies to any platform.

Purpose

What steps should be followed for problem statements like, "I can send mail, but it is never delivered"?

Troubleshooting Steps

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In this Document
Purpose
Troubleshooting Steps
 What happened on the client?
 Errors after the fact? Non-delivery or delay notification?
 What happened on that first hop MTA?
 If it was enqueued, what happened next?
References

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