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What to Look For When Mail is Not Delivered (Doc ID 1994520.1)

Last updated on JULY 12, 2022

Applies to:

Oracle Communications Messaging Server - Version 5.0.0 and later
Information in this document applies to any platform.


What steps should be followed for problem statements like, "I can send mail, but it is never delivered"?

Troubleshooting Steps

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In this Document
Troubleshooting Steps
 What happened on the client?
 Errors after the fact? Non-delivery or delay notification?
 What happened on that first hop MTA?
 If it was enqueued, what happened next?

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