DSDDeals Messages Stuck in JMS Topic and Not Processed in RMS: "Error in Executing Translate Method" (Doc ID 1994523.1)

Last updated on AUGUST 17, 2016

Applies to:

Oracle Retail Integration Bus - Version 12.0.9 and later
Information in this document applies to any platform.

Symptoms

After creating Direct Store Delivery (DSD) in Store Inventory Management (SIM), the message flows to Retail Merchandising System (RMS), and teh DSDReceipt message is successfully processed by RMS.

As the merchandise is on a deal, RMS triggers a DSDDeals message to be consumed by RMS.  However, all DSDDeals messages are not processed by RMS and are also not failing to the RMS DB hospital.
The message is stuck in the JMS topic and the following errors appear in the logs (RIBLOGS):

 

Cause

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