New Gift Card was Issued when Selecting 'No' Button on Manual Activate (Doc ID 1994769.1)

Last updated on AUGUST 17, 2016

Applies to:

Oracle Retail Point-of-Service - Version 14.0.1.1 and later
Information in this document applies to any platform.

Symptoms

New gift card was issued when selecting 'No' button on manual activate.

Instructions to Re-create:
1.    Log in to Oracle Retail Point of Service (ORPOS).
2.    Select F9 More -> F7 Gift Card/Cert. -> F2 Gift Card -> F2 Issue.
3.    Enter Gift card number and Time-out/Off-line with ISD.
4.    Make sure the Manual Activate the Gift Card screen displays after performing step #4.
5.    Select No button.
6.    Still the gift card is getting issued.

Cause

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