Media Banner Content Doesn't Display in Experience Manager Editor: Error #2048 (Doc ID 1995543.1)

Last updated on APRIL 02, 2015

Applies to:

Oracle Commerce Guided Search / Oracle Commerce Experience Manager - Version 3.1.0 and later
Information in this document applies to any platform.

Symptoms

When accessing a Media Editor in Experience Manager, like "Promotional Banners -> Vacation Promotion - Beach - Default" for example, the image specified in the Media URL field does not display in the image box.  The empty box has a red outline and when hovered over with a mouse, displays "Error #2048" like in the following screenshot (note: the error message could not be captured in the screenshot):

 

Cause

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