Clearance Is Getting Stucked In Conflict Checking

(Doc ID 1995650.1)

Last updated on SEPTEMBER 08, 2016

Applies to:

Oracle Retail Price Management - Version 13.2.6 and later
Information in this document applies to any platform.
Checked for relevance on 09-September-2016

Symptoms

When trying to approve a clearance using Parent Item / Zone and this Item Parent have a huge number of transactional item below it, it get stucked in "Conflict Checking" status.

Steps To Recreate:

1 - Create a clearance with Item Parent / Zone level using an Item Parent with more than 100 transactional items below it.
2 - Approve it
3 - Note that the Conflict Check Alert Window returns informing that the Conflict Check have finished with success.
4 - The status of the clearance is still on "Conflict Checking"

Changes

 

Cause

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