Last updated on JUNE 22, 2017
Applies to:Oracle Communications Offline Mediation Controller - Version 126.96.36.199.0 to 188.8.131.52.0 [Release 6.0]
Information in this document applies to any platform.
On : 184.108.40.206.0 version,
Followed the following steps.
1) Passed a cdr for having all valid fields but User Identity was not present in ECE Cache.
2) In OCECE DC node it showed in log the UserIdentity doesn't exist in ECE Cache.
3) However, no NAR file got created in suspense directory ;
(Checked in scratch directory, output directory as well . no file is present there, neither has it been picked by the RatedEventFromatter)
4) If we pass any other cdr of error scenario (say Placing of CDR when service validity hasn't started ; we are getting Nar file in suspense directory of ECE_DC node )
But in particular UserIdentity not present scenario ; no such file gets created.
2015031600202|052|2015-03-26|03:56:03||300|||044776171923090||8849990123|8849990123||||||||||||0|||VOICE|||||||1502||0502|||||0||||||||||||3|E|||| - correct cdr
2015031600203|052|2015-03-26|03:56:03||300|||044776171923088||8849990123|8849990123||||||||||||0|||VOICE|||||||1502||0502|||||0||||||||||||3|E|||| - invalid cdr where NAR has not creted.
Diff: 044776171923090 -044776171923088
UserIdentity:044776171923088 does not exist in the IdentityRepository. | Debug : please verify that UserIdentities hve been loaded into the IdentityRepository.;
oracle.communication.brm.charging.messages.framework.UserNotFoundException: MessagesframeworkMessagesBundle-7001: Cannot create envelope because the UserIdentity:044776171923088 does not exist in the IdentityRepository. | Debug : please verify that UserIdentities have been loaded into the IdentityRepository.
Recently installed ECE PS5 on this environment. Previously we had ECE PS4 ; and at that time NAR file the UserIdentity missing scenario was getting generated.
What is the reason for this issue?
Sign In with your My Oracle Support account
Don't have a My Oracle Support account? Click to get started
Million Knowledge Articles and hundreds of Community platforms