Failed Payment During One Time Payment Does Not Create /item/payment Items Or /event/billing/payment/failed Events
Last updated on JANUARY 05, 2017
Applies to:Oracle Communications Billing and Revenue Management - Version 220.127.116.11.0 to 18.104.22.168.0 [Release 7.5.0]
Information in this document applies to any platform.
On BRM 22.214.171.124.0, Payments
Failed payment during one time payment does not create /item/payment item and /event/billing/payment/failed events. However, it is observed that the failed payments happening through pin_collect (batch payment) does create /item/payment item and related events. The user is using credit card pay type and the requirement is to get items created for hard-decline or soft-decline credit card payment failures.
This in-consistent behavior is impacting other systems which are depending on the consistency of /item/payment and related events creation.
Why does the system behaves in inconsistent manner incase of failed payments happening through one time payment with the one done through batch payment?
Sign In with your My Oracle Support account
Don't have a My Oracle Support account? Click to get started
My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms