Failed Payment During One Time Payment Does Not Create /item/payment Items Or /event/billing/payment/failed Events
(Doc ID 1996098.1)
Last updated on MAY 20, 2021
Applies to:Oracle Communications Billing and Revenue Management - Version 220.127.116.11.0 to 18.104.22.168.0 [Release 7.5.0]
Information in this document applies to any platform.
On BRM 22.214.171.124.0, Payments
Failed payment during one time payment does not create /item/payment item and /event/billing/payment/failed events. However, it is observed that the failed payments happening through pin_collect (batch payment) does create /item/payment item and related events. The user is using credit card pay type and the requirement is to get items created for hard-decline or soft-decline credit card payment failures.
This in-consistent behavior is impacting other systems which are depending on the consistency of /item/payment and related events creation.
Why does the system behaves in inconsistent manner incase of failed payments happening through one time payment with the one done through batch payment?
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