Rerating Incorrectly Reapplied Cycle Forward Event Following a Subscription Termination (Doc ID 1996259.1)

Last updated on JULY 28, 2017

Applies to:

Oracle Communications Billing and Revenue Management - Version 7.5.0.0.0 to 7.5.0.0.0 [Release 7.5.0]
Information in this document applies to any platform.

Symptoms

On : 7.5.0.6.0 version, Rerating/Rebilling

When a product has been purchased and cancelled on the same day, with proration setting being "Charge for the entire cycle" during both purchase and cancel, there was difference in behavior during rating and rerating.

Rating has applied charge/grant for the entire cycle; whereas during rerating, no charge/grant applied. Also, no sub-bal validity got set to the cancellation time during rerating flow.

Changes

 

Cause

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