Error: "An error occurred while processing your request. Please try again" At Login To P6 Web (When Start Page Is Projects Screen) Or When Selecting Project Link In P6 To Load The EPS View

(Doc ID 1997024.1)

Last updated on JANUARY 04, 2018

Applies to:

Primavera P6 Enterprise Project Portfolio Management - Version and later
Information in this document applies to any platform.


When attempting to Login to P6 project start page, the following error occurs:


An error occurred while processing your request. Please try again

In the P6WebAccess.html log file, the following error is generated:

com.primavera.PhoenixException: ORA-01400: cannot insert NULL into ("SCHEMAUSER"."UPKLIST"."PK_ID")

Note:   this issue can also occur after login to P6 and selecting the Project link to load the EPS page.


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