Not Able To Change Promotion Price Guide (Doc ID 1997201.1)

Last updated on AUGUST 17, 2016

Applies to:

Oracle Retail Price Management - Version 13.2.6 and later
Information in this document applies to any platform.

Symptoms

The issue described in this document is known to Oracle, and a fix already scheduled for future release.
This article will be updated as official patch information becomes available.


In Oracle Retail Price Management (RPM), after creating a promotion with price guide and setting it back to worksheet status, it is not possible to update or delete the price guide.  We cannot update because no other options are displayed, and we cannot delete it because changes in this field are discarded after applying them.


Steps to Reproduce:

  1. Create promotion in RPM with price guide.
  2. Approve the promotion.
  3. Set promotion back to worksheet status.
  4. Attempt to change or remove the price guide.
  5. Re-approve promotion.
  6. Note that changes in the price guide were not saved.

Cause

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