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Some Workorders in MWM v1 Not Assigned, Due to 'Order [x] Will Not Be Geocoded', 'ORA-29532: Java call terminated by uncaught Java exception: Error: null' (Doc ID 1997270.1)

Last updated on MARCH 25, 2019

Applies to:

Oracle Utilities Mobile Workforce Management - Version 1.4.5 to 1.5.0 [Release 1.4 to 1.5]
Information in this document applies to any platform.


Recently it was reported that some workorders are not assigned by MWM. When looking at the Server logs we see an error occurred geocoding the order. Order [RCE6703346001] will not be geocoded.

This issue has been ongoing for almost one year. The database was upgraded from to about 6 months ago.  The component versions involved are:

MWM v1.4.5.22
Oracle Database 10g Enterprise Edition Release - Prod
PL/SQL Release - Production
CORE Production
TNS for 32-bit Windows: Version - Production
NLSRTL Version - Production


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