"There was an Error Processing the Request" When Attempting to Verify a Workflow (Doc ID 1997483.1)

Last updated on JUNE 29, 2016

Applies to:

Primavera Portfolio Management - Version 9.0 and later
Information in this document applies to any platform.

Symptoms

On : 9.0 or above version, Workflow Module

When attempting to verify a workflow, the following error occurs.

ERROR
-----------------------
There was an error processing the request


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Open the setup module and select to edit the given workflow
2. In the diagram select to view and then, verify
3. Then the error will be prompted

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot use the given workflow.

Cause

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