My Oracle Support Banner

UIM: After UIM Server Restart First Few SFWS Request Failing with OptimisticLockException / NullPointerException (Doc ID 1997711.1)

Last updated on MARCH 18, 2019

Applies to:

Oracle Communications Unified Inventory Management - Version 7.2.4 and later
Information in this document applies to any platform.


Multiple orders from OSM coming to UIM just after restart failing with one of the 2 errors below:

Error 1:
Exception [EclipseLink-5011] (Eclipse Persistence Services - 2.3.1.v20111018-r10243): org.eclipse.persistence.exceptions.OptimisticLockException
Exception Description: One or more objects cannot be updated because it has changed or been deleted since it was last read


Error 2:

<JMSClientExceptions> <BEA-055165> <The following exception has occurred:java.lang.NullPointerException
at weblogic.wsee.server.jms.JmsQueueListener.processMessage(
at weblogic.wsee.server.jms.JmsQueueListener.onMessage(
at weblogic.jms.client.JMSSession.onMessage(



To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.