Blank Screen Is Displayed If User Searches Transaction By Incorrect Number in CO Transaction Tracker (Doc ID 1997739.1)

Last updated on AUGUST 17, 2016

Applies to:

Oracle Retail Central Office - Version 13.4.8 to 13.4.9 [Release 13.4]
Information in this document applies to any platform.

Symptoms

Oracle Retail Central Office (ORCO) displays a blank screen if the user searches a transaction with an incorrect transaction number (less than 12 digits).


Steps to Reproduce:

  1. Log in to Central Office.
  2. Click on Transaction Tracker.
  3. Click on Search By Transaction link.
  4. Enter Transaction Number - any number less than 12 digits.
  5. Click on Search button.
  6. Blank screen is displayed, and user is logged out of the application.

Cause

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