File Manager Startup Fails With Error 'Unable to Create Purge Directory' in File Manager Log on WIndows Machine Where File Vault Locates in Network Drive

(Doc ID 1998399.1)

Last updated on MAY 07, 2018

Applies to:

Oracle Agile Product Collaboration - Version 9.3.3.0 and later
Information in this document applies to any platform.

Symptoms

Fails to start up file manager server running on Windows server

Error in File Manager log:

*** File Manager Initialization failed ***
Reason :Failed to initialize the vault.
Actual Message :Error initializing vault: Primary Vault
Unable to create purge directory : xxxxx

Reason :Uncaught exception thrown.null

Changes

Changed: Directory of the File Manager vault was changed to the shared drive on Linux server

Cause

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