File Manager Startup Error Upon Using A Different Domain Path To Same Location (Doc ID 1998399.1)

Last updated on NOVEMBER 19, 2016

Applies to:

Oracle Agile Product Collaboration - Version 9.3.3.0 and later
Information in this document applies to any platform.

Symptoms

Can't start up file server

Error in the log:
*** File Manager Initialization failed ***
Reason :Failed to initialize the vault.
Actual Message :Error initializing vault: Primary Vault
Unable to create purge directory :\\plmcifs.alere.com\plmfmval_shared\AgileVault\purge

Reason :Uncaught exception thrown.null

FACTs:
testing backup recovery
a working test environment


Changes

Changed: changed the Vault Configuration path
From - works
============
\\abc-na01\plmfmval_shared\AgileVault
\\abc-xx-na01\plmfmval_shared\AgileVault\purge

To - fails
============
\\plmcifs.alere.com\plmfmval_shared\AgileVault
\\plmcifs.alere.com\plmfmval_shared\AgileVault\purge

Cause

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