Unable To Cancel Active Multi-Buy Promotion Component: "Non Unique Addressing" Error Occurs

(Doc ID 1998528.1)

Last updated on APRIL 14, 2017

Applies to:

Oracle Retail Price Management - Version 13.0.6 and later
Information in this document applies to any platform.


In Oracle Retail Price Management (RPM) 13.0.x, when users try to cancel an active Multi-Buy promotion component, conflict checking fails with the following FATAL error:

Steps to Reproduce

  1. Create a multi-buy promotion.
  2. In the buy list choose quantity as 4 and an item.
  3. In the reward list choose amount off for all buy lists.
  4. Choose a zone group with at least two zones.  Ensure that at least one location from each zone is ranged to the item in the buy list in zone group field.
  5. Approve it and make it active.
  6. Try to cancel it.  RPM throws the exception: com.retek.platform.exception.RetekUnknownSystemException: 0PACKAGE_ERROR@1ORA-32638: Non unique addressing in MODEL dimensions@2RPM_ROLL_FORWARD_SQL.RPM_RF_CLEARANCE_CARRIER exception id: 1426682412199



Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms