Quantity in QTY_MATCHED Column in SHIPSKU Table is Incorrectly Populated (Doc ID 1998658.1)

Last updated on NOVEMBER 17, 2015

Applies to:

Oracle Retail Invoice Matching - Version 12.0.10.5IN to 12.0.10.7 [Release 12.0]
Information in this document applies to any platform.

Symptoms

QTY_MATCHED column in SHIPSKU table was incorrectly populated.


Steps to Recreate:


1. Create a Purchase Order (PO) for one item.
2. Receive it in multiple containers.
3. Create an invoice with both cost and quantity discrepancy.
4. Resolve quantity discrepancy using debit memo reason code.
5. Resolve cost discrepancy using RCA reason code.
6. Notice that invoice was matched.
7. Notice that QTY_MATCHED  column in SHIPSKU table reflects total quantity of the shipment instead of individual carton quantity.

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms