Unifier Log In Screen Stuck On 'Connecting To Unifier Database', error 'Create cluster lock' displayed in Unifier command prompt window
Last updated on AUGUST 07, 2016
Applies to:Primavera Unifier - Version 188.8.131.52 and later
Information in this document applies to any platform.
After deploying Unifier R15.1 and attempting to sign on for the first time, the Unifier login screen displays a 'Connecting to Unifier database' message and user is unable to type in the username text box. The focus keeps moving to the password box and the log-in button is disabled. The Unifier server displays a 'Create Cluster Lock' error in the Unifier command prompt windows and errors are reported in the Unifier log.
STEPS TO REPRODUCE
NOTE: To reproduce problem, the database account that ran the grant and create script does not have proper prvileges or a commit to database was not performed.
1. Login Unifier 15.1
2. A message "Connecting to Unifier database..." in Unifier login screen
3. The user is unable to type in the username text box; the focus keeps moving to the password box and the log-in button is disabled
4. Check the Unifier application log, to see messages similar to below:
...~ [Unifier Startup] ~INFO ~ taskdefs.SqlBuilderTask ~ ~ processSql for TABLE: sys_server_lock ACTION: create~
...~ [Unifier Startup] ~INFO ~ util.SqlUtils ~ ~ About to execute SQL: INSERT INTO sys_server_lock VALUES ('cluster')~
5. Check the Unifier command prompt window to see message 'Create Cluster lock ...'
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